Returns & Exchanges

At Skullcandy, we stand by our products with a 30-day money-back guarantee for all orders placed on our official website. If you are not completely satisfied with your audio gear, you can return it for a full refund or exchange within the first month of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and associated email address to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack and Ship

  Carefully place your product in its original packaging, attach the shipping label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, please allow 5-7 business days for the credit to appear on your original payment method.